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Returns & Exchanges

At UNITE HAIR PRO, we want you to be completely satisfied with your professional hair care purchase. If you are not entirely happy, we offer a 30-day return window for items in their original, unused condition.

Return Process

  • 1.
    Initiate Your Request

    Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.

  • 2.
    Prepare Your Package

    Carefully pack the items in their original packaging, ensuring the bottles are securely sealed to prevent leaks during transit.

  • 3.
    Ship the Product

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.